For Latens, professional services begin with the product itself; ensuring that management interfaces are designed for ease of use, offering fully-redundant system and component options and resolving issues long before they begin to affect the subscriber.

The company also operates in the knowledge that its professional services need to be as innovative and trustworthy as its products. Support is tailored to meet the operator's needs and service calls can be made via email,SMS or a web interface.Latens ensures that system monitoring and management are handled proactively and that interfaces are standard and consistent across platforms.

Latens understand that every operator is unique. That understanding is clear in both the custom solutions it creates and the personalised quality of service it provides. Whether the operator is migrating from a card-based system or wants to integrate OTT into his broadcast environment, the Latens team of professionals will ensure that it gets done his way.

Latens Professional Services include: